Crash alert texts
Get Orbit SI safety alerts for someone you care aboutWould you like a text from Orbit SI if a friend or family member's phone detects a crash and they don't answer? These are informational safety alert texts (crash alerts) only, never marketing.
Tap the link in your invitation, or text JOIN to (888) 403-7517By texting JOIN, you agree to receive safety alert text messages (crash alerts) from Orbit SI, a service of Fort Detroit Logistics LLC, at the number you text from. Consent is not a condition of any purchase or service. Msg frequency varies, usually none. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Terms · Privacy Policy
What these texts are
Orbit SI is a navigation app. Its crash alert uses the phone's motion sensor to notice a hard crash while someone is driving or riding a motorcycle. Orbit asks them "Are you OK?" on the phone. If they don't answer within a minute, Orbit tells the people they chose: their Orbit Family in the app, and their emergency contacts by text.
The message type is informational safety alerts (crash alerts). Orbit never sends marketing, promotions or advertising by text.
How someone agrees to get them
- An Orbit SI user signed in to their Orbit account opens Settings › Alerts › Crash alert › Emergency contacts and adds a person's name and mobile number (up to 5). Orbit gives that person a 8-character code. Orbit does not text them.
- The Orbit user sends the invitation themselves, from their own phone, as an ordinary text message: a short note saying what the texts are and a link to orbitsi.app/alerts. That page shows the full terms right next to the Text JOIN button: what the texts are, who sends them, that texting JOIN means agreeing to them, frequency, rates, HELP and STOP, Terms and Privacy Policy.
- The person agrees only if they choose to, by texting JOIN from their own phone to Orbit SI's number, (888) 403-7517. The invitation's link (orbitsi.app/alerts/…) opens their Messages app with "JOIN" and their code filled in, so they only tap Send; texting just JOIN from the invited number works too, and JOIN with the code (for example, JOIN 4F7KQ2XP) if more than one person invited them. Agreeing is never required to use anything; it is only for getting crash alerts about the person who invited them.
- Orbit SI answers with what the texts are, how often, message and data rates, the terms and privacy policy, and asks them to reply Y to confirm.
- After they reply Y, Orbit SI confirms they're all set. Only then will Orbit SI text them about a crash. If they never text JOIN, or never reply Y, Orbit SI never texts them again.
1. The invitation, from a friend
Sent by the Orbit SI user from their own phone
2. They agree, if they want to
Texted by the contact to (888) 403-7517
3. Orbit SI asks them to confirm
The first text Orbit SI ever sends them
4. They confirm
Texted by the contact, then Orbit SI's answer
The texts Orbit sends
- The request to confirm, once, right after they text JOIN: "Orbit SI: You asked for safety alert texts (crash alerts) about Alex Smith. We'll text you only if their phone detects a crash and they don't answer. Msg frequency varies, usually none. Msg & data rates may apply. Reply Y to confirm, HELP for help, STOP to cancel. Terms: orbitsi.app/sms Privacy: orbitsi.app/privacy"
- The confirmation, once, after they reply Y: "Orbit SI: You're subscribed to safety alert texts about Alex Smith. You'll get a text only if their phone detects a crash and they don't answer. Reply HELP for help, STOP to cancel."
- A crash alert, only after a crash with no answer: "Orbit SI: Possible crash. Alex Smith's phone felt a hard crash at about 40 mph on Main St and they haven't answered. Where: (map link) Call 911 if you can't reach them."
- An all-clear, if they answer afterwards: "Orbit SI: Alex Smith answered Orbit after the crash alert and says they're OK."
- Help, if they text HELP: "Orbit SI safety alerts (crash alerts) from Fort Detroit Logistics LLC: sent only to people who texted JOIN, if the person who invited them has a crash and doesn't answer. Msg frequency varies, usually none. Reply STOP to cancel. Help: orbitsi.app/support"
How often
Message frequency varies and is rare: the request to confirm and the confirmation once each, then texts only if a crash is detected, at most one crash alert every 10 minutes. Most people never get one.
Stopping texts and getting help
- Text STOP at any time to stop all texts from Orbit SI. You'll get one text confirming it, then nothing more. Text START, or JOIN, to allow them again.
- Reply HELP for help, or .
- The person who invited you can also remove you in the app at any time.
Costs
Orbit doesn't charge for these texts. Message and data rates from your mobile carrier may apply. Carriers are not liable for delayed or undelivered messages. Texts are sent to US and Canadian mobile numbers.
Your number and your privacy
Your name and number are kept only with the account of the person who invited you, to send you these texts. They're deleted when that person removes you or deletes their Orbit account. Orbit SI uses your number only for these texts. Mobile information and opt-in consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes. Texts are delivered through our messaging provider, Twilio, only to send them. See the privacy policy.
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